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Hello I am new here!
I have a situation that I need advice, I have 5 yrs old son and I went to visit him about 1 month ago and I noticed some marks on his face and it's not the first time. So I decide to ask my son what happened and he was giving me different answers to my question and all of sudden his grandmother came against me tell me that I don't have to ask questions of how he did that wounds, it's not the first time that she gets nerves when I ask my son even in the past I found some marks on my son back and I asked him how he did that and he told me that his grandmother hit him but that time I ignore and now I could see that something it's not right. So for the first time I call the social care and she told me she would see the case, so she did a check up on system about me and she found out that I had a police situation about 6 yrs ago and I did not got charge nothing I was on wrong place at wrong time where involved fight but I did not got charged nothing. Instead of her deal with my report, on the phone with her and my partner was listen the conversation was a witness I was been very polite with her and for NO reason she was very rude to me because of the situation that happened in past she told the mother of my son what happened in past the little situation telling her that I could cause harm to my son because of what happened 6 years ago, I felt very offended and I told her I have been with my son weekends during 5 yrs I saw him born and I would never let nothing happen to my child.
For that reason I want to complain about this social care she should has not disclosure the police situation that happened to me more than 6 yrs ago I was not in prison I have not being charged and it happened more than 6 yrs ago.. I believe that this social care can do or has done the same to others fathers. This is not how a professional should work and deal with a situation like this.
Where can I go to report this situation?
Hi there
You might find this link to advice about how to complain helpful, although it's from a Grandparents advice website the information is also correct for parents and others too.
http://www.grandparentsplus.org.uk/complaint-about-childrens-services
Your first step would be to contact the Children Services department and state that you wish to make a formal complaint, all the information you need to do this you. Will find in the link.
Best of luck
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