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Can someone help me out here.
I have had lots of issues with the CMS messing me about. They misplaced my payments in the system a few years ago and were a nightmare to deal with.
The big question is.
When the CSA stopped. Did we have to make a new claim through CMS ??.
The CSA case was closed ?.
Do the CMS see the old CSA case files ?
When cases are closed by the CSA, they should have written to the parent with care asking if they wannted to open a case with CMS, so generally, cases were transferred. They should have then written to the Non resident parent to inform them of the changes in payments.
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