Welcome to the DAD.Info forum: Important Information – open to read:
Our forum aims to provide support and guidance where it can, however we may not always have the answer. The forum is not moderated 24 hours a day, so If you – or someone you know – are being harmed or in immediate danger of being harmed, call the police on 999.
Alternatively, if you are in crisis, please call Samaritans on 116 123.
If you are worried about you or someone you know is at risk of harm, please click here: How we can help
Hi all
needing help and advise i have been paying csa for many years recently my children reached 21 and 20 so i rang them up back in june 2014 they have now come back to me and said they have recalculated the payment right back to 2001 and i now owe 26,000 yes 26 thousand pounds. where do i stand as this is going to destroy me any help / advise is needed
many thanks Gav
Hi, I think you should appeal and ask to speak to a Manager at the very least. Ask for a complete breakdown of where they think you've been underpaying and challenge everything, especially if you have been paying what they advised you to pay.
The CSA employ people who don't have a clue what they're doing and the majority of them are trainees. We had that just recently when one employee demanded my Partner pay £178 in arrears immediately or he would incur charges. He paid it but challenged their figures. They then came back and said he'd overpaid and not to pay the mother any money the following month. However, my partner kn ew that was wrong and paid something. The Mother went screaming on the phone to the CSA (as was expected) and again, the CSA tried to demand more money again, threatening charges. My Partner asked to speak to a Manager who listened to the recordings of her staff and she was appalled at what he was told to do and the tone each Agent used towards him. They think they're in a position of power and in the majority of cases, they don't have a clue what they're talking about.
If you believe you have paid what was due at the time then don't sit back and accept what they say, challenge it immediately.
Welcome to the DAD.info forum.
We don’t like to set ‘rules’, but to make sure that you and the other dads are kept safe, we have some requests. When engaging with the forum, please be aware of the following:
- The forum is not moderated 24 hours per day.
- Many of the moderators do so on a voluntary basis. Whilst they may be able to provide some guidance, advice or support, they may not be able to deal with specifics.
- We are not an emergency crisis service so if you or someone else is in immediate danger, please call emergency services.
- If you are concerned about the safety of a child, please click here to find the support you can get for them (link to new page)
- If you are in crisis, please call Samaritans on 116 123. They are open 24 hours a day, 7 days per week.
We hope you find this forum a supportive environment and thank you for joining us.