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Im having problems logging in on an old account can admin help please
Just want to confirm it's under the same username, before I contact Admin. Drop me a PM if it is and I'll look into it. If not just give me the nod here and I'll get it passed on.
yes (cantbelievethis) is the user name im having problems with cheers
I'll send a message to Admin straight away.
They've just messaged back and asked me to ask, if you've tried to reset the password and also if you could describe what error message you get, or what bit isn't working. It will help our tech guy when he comes in on Thursday. Thanks
Yes I have tried to reset password , just keeps coming up as excess denighed
just done it again and this is the message
Your password reset confirmation failed because the verification code was invalid. User not found
Thanks I'll pass that on straight away.
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