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Wondered if anyone was in the same boat as me. I represented myself in court and gained 150 days a year with my son on a Contact Order. I sent the CSA the contact order to deal with payment levels. Despite having the court order, my ex wife informed them I only have him for 52 days a year. The CSA stated to me they ignore court oders and only accept the mother's evidence.
What do I do??? Without a correct payment level Im going to struggle to fulfil the 150 days in the order... as I cannot afford the fuel cost alone to pick him up at weekends and midweek.
Any advice gratefully received....
Hi CB1,
I would phone the CSA again if I were you. In my case, the ex lied about how much contact time I get & her or our debts she left me with. I proved to them in writing that I was telling the truth. They gave my ex the chance to prove that she was telling the truth - of course she couldn't so they changed the payments.
Also speak with your local MP…the CSA seem to respond quicker to them than they will to you!
Do not take no for an answer and get them to help you.
How is the payment coming out?
Have you formally written to them?
Have you called up and insisted to speak to the manager?
Ask for written clarification that they only accept the mothers word and do not take into account court orders or what the father state?
CC your MP.
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