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My Daughter left school at 16 and has not registered for any education due to ongoing anxiety. I advised CMS who stopped my payments then after one call from the Mother have said I am liable again and tried to use a previous years higher income as well. I have asked for an explanation but they are reluctant so thinking of making a complaint. Google research indicates I am no longer liable. Additionally in 23 tax year I cashed in a pension and was taxed at the basic rate, they included this in their calculations for payments even though this double my income, i appealed and was rejected, again Google research shows they should not have included it, anyone has these scenario's, any advice would be great as this is al current. Thanks
@mortgageman its possible then that child benefit is being claimed fraudulently. can you contact CMS and ask them to check status of child benefit. they can check this.
Thanks
Ive written and uploaded the letter, tried to get through on the phone and have uploaded a letter again today asking them to advise how come I was no longer liable for payments and now suddenly I am again. I'll keep pestering and if reluctant I'll have to take legal advice which is more expense. Child Benefit has stopped I believe
@mortgageman if you haven't tried, email your MP and ask them to raise complaint with CMS. include correspondence@dwp.gov.uk and complaintsreviewteam@dwp.gov.uk
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