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[Solved] Transferred to the new system, arrears accrued?

 
(@sandman1976)
New Member Registered

Hello everyone! πŸ™‚

I recently had a call from the new child maintenance people.
They told me they had received my requested wage slips in 2014 and i was now transferred to the new system and they were in the process of recalculating my payments.
The next thing i am being told i have underpaid since they received the wage slips in 2014 and i am now nearly Β£11,000 in arrears??
I pay by deduction of earnings order, have always paid that way and have never missed payments.
I dont understand how they can receive my wage slips, put me on the back burner until they transfer me over (over 2 years it took), then expect me to pay the difference for that time period?

Are they allowed to do that?

Thank You in advance πŸ™‚
Adrian.

Quote
Topic starter Posted : 03/04/2017 2:02 pm
 Yoda
(@yoda)
Famed Member

Hi

Welcome to the forum.

I would suggest that you ask them for a breakdown of everything and then contact your local CAB or MP's office to get some help with the matter.

Best wishes

ReplyQuote
Posted : 03/04/2017 11:40 pm
(@sandman1976)
New Member Registered

Hello, yes i will be contacting CAB, i didnt realise CAB dealt with this sort of thing someone else has told me this today too πŸ™‚

ReplyQuote
Topic starter Posted : 04/04/2017 1:46 am
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