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Interesting how many people have a similar problem still trying to resolve. My ex and I share 50/50 care. No argument re that. She applied and got CM. I rang and disputed, had a mandatory reconsideration turned down as 50/50 care was not disputed and therefore no change.
I spoke to someone who agreed something was not quite right and they put my case to their technical team who closed the case.
My wife put in a mandatory reconsideration and was turned down. She then put in a tribunal request that is awaited. Partly due to the fact that the first person she spoke to assured her she had a case based on child benefit.
Fingers crossed that the tribunal goes by way and keeps the case closed.
Hello Everyone,
I have been fighting the CMS for 2 years now and just had my case closed by the CMS within 24hours. However, the worst is now to come..................
To start from the beginning. I have my kids 3 nights a week (Fri, Sat and Sun nights), take them to School 5 morning a week, and have them for 50% school holidays. My ex's Solicitor had said the agreed amount, with was based on 3 nights a week only. I assumed being a Solicitor it was correct. My ex complained it wasn't enough, and wanted more, so I decided to go through the CMS and have it done exactly, so no comeback. The payments then dropped by £100 a month based on them including the School holidays. I then started paying monthly as per the CMS calculations. Over a 2 year period my ex contacted the CMS to keep asking them to look at my salary (5x in two years) saying I had additional income, or unearned income. I kept complaining to the CMS about this. after the first 12 months, a case worker told me I shouldn't be paying as I was 50/50 with her. Went through alot of questions, and said to send in the evidence which I did. But after waiting 6 months to look at it, they came back and ruled in her favour, based on her having Child Benefit in her name for both kids.
I applied for CB, and I was awarded it for one of our children, so one each. I then waited a couple of months, just in case she tried appealing. Then called the CMS and spoke to a case worker for 2.5hours (with being on hold), and he said the case is likely to be closed. I also mentioned the Section 50 aspect as well. I also submitted 30 pieces of evidence of kids names registered at my address (Doctors, Dentists, Hospital, Optitions, School, local LEA, etc.)
The case was then subsequently closed within 24hours by the CMS.
However, I have now had my ex apply for a new application for both our children, 1 week 2 days after the CMS closed the case. But she has lied and told them she has full custody (I am guessing based on the amounts) but the CMS (under my old reference no), have come back to say the my monthly amount is 3x what it was 2 weeks ago.
Surely, they would look at their own case notes, realise that they closed it, and shut her case as well?
Hi everyone,
Just wanted to share my own recent experience with CMS for the benefit of others. I have read through lots of pages on this forum over the last year or more and have found it of huge help, so it’s only right that I pass on my experience and what I have learned.
My ex and I separated in Sept 2020; we have two kids who were then aged 7 and 4 and like so many people here it was me who moved out to try and make things as ‘simple’ for her as possible. Caring for the children was split exactly 50/50 and I continued to pay for many things, including the matrimonial home, the mortgage for which was in my name. I’m in Northern Ireland, so a no fault divorce here takes two years of separation before proceedings can even commence.
It was around September 2023 when I was notified that she had applied for Child Support payments. CMS in NI is a separate organisation but my experience of them was no better than many here dealing with CMS GB.
My ex had stated that although the children stayed 50/50 with each parent, she was responsible for the majority of all childcare and all the costs. Despite me disputing this with the call handler, less than a week later I got a letter telling me that they had worked out my payments, which to say the least was significantly more than I could possibly afford at that time.
I applied for a review of the decision and eventually an MR; at each stage I was presenting what I felt was good evidence and was rewarded with the same result each time – a letter telling me that no changes would be made to the original decision. The deciding factor appeared to be that my ex was in receipt of all Child Benefit.
In February (after reading this forum) I applied for the Child Benefit. I presented the same evidence to HMRC and after several months, I was awarded Child Benefit for one child as HMRC said the care was clearly shared equally.
Armed with this, I applied again to CMS for a review. Again CMS rejected my application to close the case, but modified my payments slightly to reflect one child rather than two (by the way, this is not half, it is only a slight reduction overall).
My next step was to apply to CMS for child maintenance payments from my ex but the decision making for this went on for over two months. I requested to take the matter to tribunal and was told to wait until the CMS reviewed the case first, to decide whether they would contest it at an independent legal panel.
Eventually, just last month I received a series of letters and texts telling me that all cases are closed and no arrears are owed. CMS have now ruled that neither parent is the primary carer.
I know that this post is a bit long, but I wanted to show that it really pays to hang in and fight, if you know for a fact that you are equally sharing the care of your children. Many times I had friends and family tell me that I should just accept that I wasn’t going to win; that the stress of fighting it and constantly getting knocked back would take its toll on my mental health.
I will prepare another separate post on what is involved in the application for Child Benefit for HMRC and also I’ll share the structure I used for the evidence pack I presented to CMS. I feel if I had known what was involved in both, it would have been easier to gather the evidence right from the start, so the least I can do is share that with you all.
@ballisticpirate, any chance that you could outline the process and documents you gathered for your successful outcome please? Thank you.
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