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before i start , ive made mistakes ,,, but this is my story ,, my son was born in 1985 , and i split form my ex in around 1989 and paid under the old court system cash over the counter till one day they said id been passed over to the new CSA then my troubles began , the 1st forms i sent was lost and they threaten ed the 100 quid at source , phone call,new forms filled in they lost them , 100 quid at source ,, phone call more forms sent registered post . then nothing nothing no letters no phone call nothing ,, then 9 years later letter from CSA saying i owed £64,000 in arrears phone call to them , based in the midlands then , told them how can i pay when you never told me how much , after many phone calls was told case closed debt written off never got it in writing then in 2006 or 7 phone call from CSA this time liverpool accent saying i owed £39,000 , i do remember her name she phoned me at night 3/4 times a week debt wriiten off no we dont wright debt off , how do i know that figure is right because it is 8 years divided into that sum is roughly £100 a week that isnt right .it is , i felt beaten she asked me how much i could pay a week to pay this huge debt off , i said £5 a week , she said the least she would accept is £5.80p .. so i said £ 5.80p and she accepted it , i felt she was a ray of sunshine on the darkest day , so ive paid that sum via S/O for ten years i just sucked it up ,, then i had a letter saying the method of payments was changing , must phone to set up new method already paying S/O , So like an idiot i did was told that S/O was being phased out and had to open direct debt so like a fool i did . was told that £5.80 was unacceptable , he hinted that i was going to die before i paid it off , we look to recoup debt in two years i still owe £33.000 he brow beat me , , then he said shall i put the £5.80 and i said ok i can pay abit more ill pay a tenner he keyed it in and then said £43 a month and its unacceptable ive now received the direct debt and it only runs for 12 months so in 12 months time of got to thru this again DOES THAT £5,80 still stand has what im obliged to pay,,, and to top it all ive received a letter saying i owe £15, 796 and if i dont get in contact in 3 days they are going to take money directly from my wages my son is 32 ive had a lifetime of this , need your help please
You need to contact your MP, and also look at the CSA complaints procedure - https://www.gov.uk/child-maintenance/complaints-and-appeals
You are probably under the original CSA scheme, so I'm not sure what their process is for arrears.
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