Welcome to the DAD.Info forum: Important Information – open to read:
Our forum aims to provide support and guidance where it can, however we may not always have the answer. The forum is not moderated 24 hours a day, so If you – or someone you know – are being harmed or in immediate danger of being harmed, call the police on 999.
Alternatively, if you are in crisis, please call Samaritans on 116 123.
If you are worried about you or someone you know is at risk of harm, please click here: How we can help
Hi all. Recieved a call from the child maintenance service today to say the parent of care has contacted them to say she did not recieve januarys payment which i do not believe as it left my account on the 3rd of january and my bank has even confirmed this. I presume she is been auckward and trying to get me in bother. Will it be ok at my end if i can provide a bank statement to say ive paid which i can get no problem. Dont know what the mother is trying to gain and its even puzzling that its taken 2 weeks to chase this so called missed payment. There has definately been no problems with my bank. Any advice greatly appreciated as this os upsetting me as i have done nothing wrong.
Hello Paul,
Others more conversant with the C.M.S. will comment on your post as I have only limited knowledge. I wouldn't imagine you need to get too upset about this but the mere fact C.M.S. has contacted you is upsetting in itself, particularly as you have paid.
Two things spring to mind:-
1) have your bank paid the amount due into the correct account (your Ex's) ?
2) When you make payments is it specified on your bank statement that it is a Child Maintenance Payment? If not, it needs to be! This will avoid any unnecessary confusion or doubt that payment has been made.
Hello Paul,
Others more conversant with the C.M.S. will comment on your post as I have only limited knowledge. I wouldn't imagine you need to get too upset about this but the mere fact C.M.S. has contacted you is upsetting in itself, particularly as you have paid.
Two things spring to mind:-
1) have your bank paid the amount due into the correct account (your Ex's) ?
2) When you make payments is it specified on your bank statement that it is a Child Maintenance Payment? If not, it needs to be! This will avoid any unnecessary confusion or doubt that payment has been made.
Well she recieved the payment in december and this was confirmed by the bank who said it left my account. The bank also confirmed januarys payment left my account so if i had her details wrong decembers payment would not have gone. I have no contact with parent with care so the cms sent me her bank details. If the where the bank details or any other details have changed i have not been told. I have letter recieved last year with details where the payment had to be sent and can also get print outs of the standing order set up which matches the bank details i recieved in letter. I named the standing order child support and at my end it says the recievers name. Of course if i genhienly did keep missing payments i would get fined but doubt the mother will for wasting peoples time. Sadly its procedure for the cms to folow up stuff like this even if they believe me. Thanks for advice
Well she recieved the payment in december and this was confirmed by the bank who said it left my account. The bank also confirmed januarys payment left my account so if i had her details wrong decembers payment would not have gone. I have no contact with parent with care so the cms sent me her bank details. If the where the bank details or any other details have changed i have not been told. I have letter recieved last year with details where the payment had to be sent and can also get print outs of the standing order set up which matches the bank details i recieved in letter. I named the standing order child support and at my end it says the recievers name. Of course if i genhienly did keep missing payments i would get fined but doubt the mother will for wasting peoples time. Sadly its procedure for the cms to folow up stuff like this even if they believe me. Thanks for advice
Welcome to the DAD.info forum.
We don’t like to set ‘rules’, but to make sure that you and the other dads are kept safe, we have some requests. When engaging with the forum, please be aware of the following:
- The forum is not moderated 24 hours per day.
- Many of the moderators do so on a voluntary basis. Whilst they may be able to provide some guidance, advice or support, they may not be able to deal with specifics.
- We are not an emergency crisis service so if you or someone else is in immediate danger, please call emergency services.
- If you are concerned about the safety of a child, please click here to find the support you can get for them (link to new page)
- If you are in crisis, please call Samaritans on 116 123. They are open 24 hours a day, 7 days per week.
We hope you find this forum a supportive environment and thank you for joining us.