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I have just received a letter from the delightful souls at the CSA advising me that my case is now closed as of 31/08/2012 and no further payments are due as my son who lives with my ex wife is no longer eligible for child support - He is 18 and has left education.
Whilst this in itself is good news, given I pay £668 a month, by my calculations I have overpaid by some £3500 since September 2012. I have tried speaking to the CSA who simply advise that this is being reviewed and it could take a couple of months due to a backlog! As i pointed out to them they were quick enough to slap an attachments to earnings order on me when I was struggling financially yet now they appear to owe me a considerable sum, it appears to ok to make me wait months.
Any help/advice would be gratefully received.
I just want my money back (and to know my greedy ex wife has had to repay it as well! Ok yes I am a little bitter!)
Get your MP on to them! write to your MP and explain the situation....the CSA seem to respond better to peopel with a little more power than us mere mortals! worked for my mate!
I am in the same situation I got made redundant in September and informed the CSA. My son will be 19 in April and when reassessed a couple of years back they said I have to pay up to his 19th birthday if he went onto further education. When I phoned the lady said cancel your standing order as he had not gone onto further education. I was very happy that my payments would end as this was £400 a month. Couple of days went by and I phoned to get my case closed long story short this took a large amount of calls they are useless.
I then received a letter saying my payments should have stopped in April 2011 this means I had over payed by £7000 not happy. Again they said they are looking at it and then someone else has to look at it usual CSA. I have got my local MP involved and he has written to them to get this resolved I am seriously thinking of instructing a solicitor as they think they are a law above everyone else.
I payed £750 in arrears 2 years ago and it took me months of phone calls to get a receipt to say it was payment for my arrears.
I hope this gets resolved but I know what they are like and they will say you owed this money. I will keep fighting they are not getting away with this I'm sick of them.
wow, £7000 is a lot of money. :pinch:
I have got my local MP involved and he has written to them to get this resolved I am seriously thinking of instructing a solicitor as they think they are a law above everyone else.
That's sounds like a great idea - will your MP keep you informed about what is going on.
Gooner
I have had 2 letters from my MP keeping me up to date with what's going on. Just worried as I looked at other forums and lots of people in same situation and never get there money back.
How did you get on with your money?.i got told i had to pay untill my son was 20 years old and he finished college sep 2010?
The c.s.a are good at telling you what to do with your money, but when its the other way about you get mess about bit time?
solicitor is what i think i have to do
UPDATE. I have now heard from some high up section of the CSA who phoned me Friday to tell me my case is closed and I will be receiving a refund. She kept repeating that I got my local MP involved so I said to her a solicitor has been instructed as well to recoup the interest and unnecessary stress I have been put through. I then asked the amount of the refund and she confirmed it £7331.
Until its in my bank I will try not to get to excited, without the help of the MP it probably wouldn't have been dealt with as quick as this.
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