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Hi to all out there. In a bit of a pickle here. Long and short if it is that me and my ex couldn’t agree child maintenance payments as I wanted to have the kids an extra night on top of that the original child maintenance calculation was done on a much higher salary so she was going to get hit with a cut. Due to this, I have personally contacted CSA as I wanted the calculations to be correct. Note, I am the non-resident parent. Speaking to them today, they have said that she hasn’t contacted them about her side of things. Where does that leave me now? She will be expecting her CSA payment on Thursday and not sure what legally I have to do. Morally I would give her the money but don’t know what I can do with the CSA to get her to respond to them.
Any advice would be appreciated.
Thanks 🙂
hi,
so your officially registered with CMS right? they review your income every year. they let you know the review date each year. Has that time arrived? as your the paying parent, you just provide your income details, and they re-calculate it. I dont understand why they have to wait to hear from your ex about this? once they do calculations, they post letters out to both of you confirming every thing.
there is possibility that you dont have to wait for the next annual review and you can ring them and ask if they can review your income for last tax year, and re-calculate payments.
until then, if nothing has changed for now, then you should just stick to the original agreement and pay what is due.
Thanks for the reply. Yes I registered with them not the ex. Last years child maintenance was done via consent order through our divorce. Not my choice hers. Speaking to CMS they can’t activate the case until she responds as she is the resident parent. However, the child maintenance that was calculated was significantly higher than what I am due to pay as the anniversary review has come up. I just wondered what the deal was with them not doing anything as waiting for her. It’s been a month since they tried to contact her.
I am also confused by the CMS payment calculations, I have called them up and told them I am now working and they told me that it will be reviewed and should take 6 weeks to go through to the new payments. This was back in January this year, I have heard nothing since so am still paying the same money as when I wasn't working.
I am expecting a letter requesting backdated payments but it could also be that I am on part time hours and still receiving universal credit which is why I have had no changes.
Anyone else experienced this that could advise?
I told CAFCASS that I was willing to pay more but due to not seeing them I am putting money away when I am able to.
they can be very slow and annoying. all i can suggest is ring them up about these issues. when i registered with them, they took over 2 months to work out what i am supposed to be paying. so they making me make 2 months worth of back-dated payments.
Well she ended up phoning them. Spoke to them today and there’s a letter in the post so it’s taken 48 hours to sort it out from her calling
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