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hello. I am desperate for advice. Last year my ex approached the CSA saying I dont pay her enough. They then looked at their files on me and the last thing they had was the salary I was in 2017 which was the last time she contacted them. They took what my salary was then and then worked out if I was still on that salary I will be earning this. I phoned them up and said that I was redundant from that job in the same year and since that I have earned nowhere near the same. I also told them that within the last four years period I was also unemp,loyed but never stopped my maintenacew payments. They told me that regardless of that, because my salary now is not less than 25% of what I must pay. Surely this cant be right
If your salary hasn't altered by more than 25% from the figure they have, then that is correct, but it is only until the next annual review. The figure they use is gross pay, after pension deductions, so if you are close to the 25%, you could increase pension contributions to take it over that 25% line (I would suggest go over the line, rather than exactly 25%) and they will then re-assess based on the new figure.
Hi, the CSA don't work retrospectively, you would have had to notify them at the time to have any chance. Same goes for any job/salary changes - you must notify them at the time it happens to get anything changed.
Hi
Did you notify them when you were on the lower salary for 15 months? It should also have been picked up at your annual review and your payments reduced if as you say the 16k was more than a 25% reduction..
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