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Hi
Just over 2 years ago my partner received an enforcement order for a certain amount owing to the CSA. He has now paid more than the order requested (which was nowhere near what we thought he actually owed them). Would he be in his rights to cancel anymore payments to the CSA.
He has tried to get information from them but they don't seem to know what they are doing half the time. The last contact was 7 weeks ago when they said they would send him some sort of statement. Up till now nothing has been forthcoming!
This goes back over 15 years for what he owed then. We disputed the amount then but they really didn't want to know. We have been evading them on & off all this time, although have paid a fair bit to them.
His daughter is now 29 & married & has had nothing to do with her father for well over 15 years, we have tried believe me! When his marriage broke down his then wife blackened his name to his children (he has an older son) and her new partner brought the children up.
I hope you get the gist of this & can be of help, he did try Citizens Advice but they were no help at all. The CSA seem to be cloaked in a veil of secrecy 😡
Thanks....Jude
Thanks for your quick reply! That's his next step so we'll see what comes of that, I just wanted to see if anyone could help in the meantime...
Hello Nanajude
Thank you for your post. I am William a Child Maintenance Options Consultant. In order to prevent any further enforcement action I would suggest that your partner continue to make his payments until you have sorted this out. As it has been 7 weeks since the Child Support Agency (CSA) was last contacted, I think the best thing to do is for your partner to talk to them again and ask them to explain exactly how his payments have been calculated, and to inform them that he has not received a statement. Your partner can always ask the CSA to look at their decision again if he does not agree with their explanation.
If after doing this your partner is still unhappy, he may be able to appeal the CSA's decision. For further information on appealing a CSA decision you can click on the following link to their website https://www.gov.uk/child-maintenance/appeal-a-decision. The CSA's contact details can be found on any letter that they have sent your partner, or you can find them on their website at http://www.gov.uk/childmaintenance.
I hope this information helps.
Hi William,
I am Rob , Nanajudes partner. Just to let you know I have already appealed the csa decision and despite several attempts to get my case notes sent to me over the years I have nothing from them in writing other than the enforcemnent letter of 01.11.2010 for £2361.83 of which I have paid £3050.All I am being told is that I still owe over £2200 but nothing still in writing. When I originally called them to set up a direct debit to repay £100 per month they quoted a figure over the phone of £6000+ and told me that the £2361.83 figure was all that they could apply to the courts for?! With what I have already paid plus the £2200+ they say I still owe that = £5220+ !? Not sure what happened to the over £6000 figure-I seriously do not think anyone there can be trusted to come to the correct amount-bearing in mind that on government questioning fairly recently they found that at least 20% of their calculations were grossly inaccurate! I must also add that the letter dated 01.11.2010 was originally for my other daughter Kate for whom I had settled with the CSA. It should have had my elder daughter on the letter who by then had left school more than 10 years earlier.
Hope that has not confused you any but I still cannot believe what they say about the limit of arrears they asked for .Surely if I owe £6000 I owe £6000 and that was the figure that should have been asked for ?
Regards
Rob.
Hi there,
The [censored] CSA are like government funded gangsters!
I really feel.you should take this to your local MP, you would be surprised at the extent of their powers and they have helped others in your situation.
The only other thing you could try would be to stop the payments and make them take you to court....then at least you could argue your position. The CSA are incompetent and have been shown to be so previously.
My choice would be your MP though.
Good luck.
I am posting a letter today that was drafted last week. I have told them that I will be TEMPORARILY suspending my DD payments to them until I get some info from them to see if I can dispute any calculations of these arrears that they have come up with. I did tell the last person I spoke to that I may take this course of action and that should show in the transcript of the phone conversations that I have requested. I did ask whether they would contact me first before contacting my employer for an attachment of earnings and was told that they would do so. I left school in 1971 having taken my A levels at a time when they actually meant something and in order to work for employers such as the Civil Service you had to have at least 3 O levels just to get in on the bottom rung of the ladder-and they would not have accepted subjects such as business studies, economics and art. Not that there is anything wrong with them in the right areas of employment! I really believe that they are just taking people off the dole and giving them a computer , a few days training, and told to carry on! I work now with young guys who are fantastic on the computer - can all but make them talk- but can barely string sentences together , read, and cannot spell to save their lives! I am constantly being asked how to spell a word - even quite short
ones - and this I think is the case with some of the people that work for the CSA. I know that if I had good school qualifications the CSA would be very low on my list of potential employers-in fact I would rather be out of work and bored out of my skull !
Many thanks for your reply
Rob.
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