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hi my CSA payments were meant too drop from £207 this month too £96 as i have payed my arrears, but when i got my monthly pay on the 7th it is still the same can i get this cash payed fully into my bank as i need this cash . i only work part time and don't earn much too start with.
Hi
I'm Sarah the Child Maintenance Options consultant. Thank you for your question. I can't look into individual cases as Child Maintenance Options is a separate organisation from the Child Support Agency (CSA). If you would like to contact the CSA then I am sure they will be happy to look into your payments. You can find contact details on any letter the CSA have sent to you. Or, you can find the right number here: https://www2.dwp.gov.uk/csa/v2/en/contact/index.asp.
We also have a web application on our website at http://www.dad.info/divorce-and-separation/sorting-out-separation that you may find useful as it offers help and support to separating families.
For more information about maintenance and access to useful tools and forms online you can visit www.cmoptions.org, or if you'd prefer a confidential chat you could call the Child Maintenance Options team on 0800 988 0988 (free from a landline).
Thanks
Sarah
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