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Distressing Call to...
 
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[Solved] Distressing Call to CM.

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Posts: 5316
(@dadmod2)
Illustrious Member
Joined: 6 years ago

Hi G-ster,

you mention there are other kids living with you, your partners? have you told CMS, as they will reduce your payments.

yes CMS can be silly at times. I signed up with them last year. first thing they did was write to me and ex and state that they checked my income for last year. my salary was £0 so i do not need to pay anything! :p :p :p like you i am self-employed. my income was showing under dividends, 0 for salary. so i rang them back and told them to take my dividend figure into account. sent them some info from my accountant and they sorted it out. on phone they asked me if my current tax return is ready? i said no. so they said then they need income details for last tax year. so i sent to them.

check your CMS paperwork. they review your income once a year.so when that time comes, hopefully you can send them info of the most recent tax return.

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Posts: 205
Registered
(@hrabbit)
Estimable Member
Joined: 6 years ago

Have you registered on the CMS portal? I find this much easier than trying to have a conversation with someone who may be inexperienced, overworked, in a bad temper etc. It is a lottery.

I have found of late that I message them on the portal, upload the relevant documents(ie payslips) and they work on it in the background.

Takes the emotion out of it, and emotion generally works against the father, not for him!

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Posts: 5316
(@dadmod2)
Illustrious Member
Joined: 6 years ago

hi,

i tried using their portal. i uploaded my court order. when i rang and asked did they get it, they said they printed the doc but blank pages came out LOL. then they said can i post it to them, which i did.

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