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Hey folks, new here so hello!
I've ran into an issue recently,
I am the paying parent to two seperate receiving parents, both caring for two of my children.
Parent one is collect and pay, parent two is direct pay
As per the CMS calculator I should be paying each parent a total of £267~ monthly however parent one has been issued a collect and pay payment for £549.50(roughly the total amount of my earning that can be taken) and parent two should only apparently recieve £178~ out of what is left of my wages.
I don't believe this to be correct however and raised a concern on the 20/01/2025, wherein the lady I spoke to on the phone also realised this was likely a mistake and said they'd raise it. Today on the phone there had been no response to that query.
The company I work for today recieved a notification to deduct the £549.50 from my monthly earnings, this however would leave me unable to pay parent two and support my other two children.
I called CMS today and was told £549 is the correct amount to be paid to parent one despite the calculated amounts on the cms website
Please advise or explain why there is this gigantic difference in the amounts between both parents, surely they're entitled to the same? This is likely to destroy the amicable relationship I have with parent two.
hi,
have you missed payments before? why is it collect and pay/DOE? there is a 20% fee added on top of those payments.
if its all wrong then you can contact your MP and ask them to complain to CMS. can also CC in:
correspondence@dwp.gov.uk
complaintsreviewteam@dwp.gov.uk
Hello,
Parent 1 was already collect and pay.
(So incurred 20% fees already). Now with an attachment of earnings.
Parent 2 direct pay.
Example: Current liability!
Let's say your gross weekly income they use is £500.
2 kids 16%
(Not including any reduced rate for the kids living with you ect).
500/100*16=£80
This is then split per child on the case.
Child 1 = £40/100*20=£8 (48 a week with fees)
Child 2 = £40 paid directly.
Now they look at arrears. (With an attachment of earnings)
Parent 1: say 2k of arrears.
Parent 2: no arrears.
£500 per week gross. Call it £406.60 after tax, ni and pension.
406.60/100*40=£162.64 in payment accounting for protected proportion.
Parent 2: gets their regular £40.
Parent 1: get the rest till the arrears are clear. Or £122.64 per example.
"So given the difference I may suggest it is to do with arrears".
Now if the expectation, is that you only pay 1 parent from the detachment of earning at the full 40% , and the other parent out of your protected proportion of income. That in not correct. As they have to account for both the cases you pay, within that 40%.
But by the sound of it, all or most of any arrears calculated is in case/parent 1.
Every thing you pay is broken down daily, from effective date to annual review date. Regardless of how many changes occur
This is further broken down per number of child.
I hope this helps.
Good luck.
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