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I split with my ex 2 years ago - we had a private agreement which meant I paid slightly less than the CSA calculation but when things like unifroms/shoes were needed I paid half or all of the bill.
I've taken my ex to court for more access so in retaliation shes gone to the CSA - they called me a month after she lodged the claim (so a massive shock) but thankfully said I have no debt - so all fine - but then they said that our second child hadent been put on the claim - so I confirmed to them I am his father and on the birth certificate and faxed over my payment in our private arrangement for January.
I then called them back 3 days later to make the February payroll in work and was told that the confirmation for our second child was still being processed in one department and that my fax was with another department ?????? I got nowhere fast - but I made the advisor go through the calculations over the phone - they matched what I had calculated but she said she couldnt confirm anything until the confirmation and other fax had gone through the other departments - how long does this take ? A weeks gone by and nothing - no call back no email - and no deduction from my pay
I got paid yesterday and still nothing from the CSA - Im thinking about emailling the ex and asking for her details so I can do a bank transfer - my ex has been a nightmare with me since I took her to court and insisting everything be done through the appropriate channels now - techincally I think I could be very awkward now and say fine as the CSA havent taken it this month they can just take a double payment next month - but Im not as petty as the ex and want to ensure I provide for the children - I've heard about the legendary uselessness of the CSA and don't want to get stung with a double hit next month - Im guessing just fax over the bank transfer
Any thoughts on what I should do ? Make the payment via bank transfer or carry on with the official line ? Im fed up calling the CSA on their 0845 number and dont see why I should continue chasing a claim against me
Hi there
I would put the specified amount aside each month until they have sorted it out, you won't be stung with arrears then...if you pay her and she denies it then you might have a problem and be asked to pay it again.
If you decide to go ahead with the transfer then make sure that you reference it as child maintenance with the names of the children and the period the payment covers.
Thanks NannyJane - Im very tempted to not pay it but I dont want my childrent o go without - shes on benefits 0 she does have a new partner who I gather is quite well paid (they are buying a new house in a couple of months) but the children shouldnt reply on someone elses money and I should support them.
I think Il email her and put the ball in her court - if she still wants it done "officially" then Il just leave the ,oney in the account but knowing how good she is with money Im sure she needed it yesterday lol 🙂
I agree with NannyJane, do not pay her direct once a CSA case is open
I also agree they are very slack, I'm still waiting for a reassessment from August!! Can you imagine how much arrears I've built up !
mate...CSA takes the F.....g [censored]!
My case was with another department which they didnt have access to.....
Once calculated they will back date everything from when CSA were contacted...
Sadly once again, the children suffer at the hands of the mothers who are being spiteful....
I would do a balance transfer and keep the records....but as you have already experienced CSA take the [censored]...
Already been there.....
Your call....
If you want things to go smoothly just put the money in a separate account and once the calculations have been made you can pay through CSA.
I would advise against a balance transfer, the CSA won't accept it if she denies it and it has to be clearly marked CHILD MAINTENANCE
it was her call to be greedy when you had a perfectly fine agreement set up, I would just put the money aside each week until the CSA sort out the amount
You will have to keep chasing them as they really don't care arrears are building up
Thank you all for the replies - much appreciate - I contacted the Ex and she was for once fairly reasonable and said she wasent bothered if I paid now or next month,
I decided that if Il make the transferbut told her that its on the condition she call the CSA confirming I had paid it this month - which shr agreed to - she also confirmed that the CSA were useless and said shes had 4 calls with them telling them that the origional case (we split up briefly in 2009 and have since had a second child) was still open and shes not been able to get it closed - it dosent affect me as Im marked as paying through a voluntary agreement - but shes had alot of fun and said shes happy if we go to a voluntary agreement with the CSA
In my experience you should do nothing at the moment. The arrears will build up & then they will recalculate an affordable repayment schedule. Do not make any payments until asked to do so. As we all know the csa are a nightmare and don't believe a word they say. Don't tell them any info and also ask for everything to be put in writing.
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