DAD.info
Forum - Ask questions. Get answers.
Welcome to the DAD.Info forum: Important Information – open to read:

Our forum aims to provide support and guidance where it can, however we may not always have the answer. The forum is not moderated 24 hours a day, so If you – or someone you know – are being harmed or in immediate danger of being harmed, call the police on 999.

Alternatively, if you are in crisis, please call Samaritans on 116 123.

If you are worried about you or someone you know is at risk of harm, please click here: How we can help

CSA trying to claim...
 
Notifications
Clear all

[Solved] CSA trying to claim for their errors

 
(@poco82002)
New Member Registered

Hi Everyone, I wonder if anyone can shed light on this problem.

I separated from my partner back in 1989 and made regular payments for my children, but my partner would only accept cash and nothing else. I joined the delights of the CSA in 1990 and after a year of catastrophic problems with the CSA payment system (Giro credit/Standing Order not going through their system in time, cheques lost in CSA (sent recorded delivery)) etc I eventually forced the CSA hand in to a voluntary deduction of earning order. phew... fast forward 15 years and 6 letters confirmed case closure and nil arrears, I have now received harassing letters and phone calls stating I owe a couple of thousand. When I ask where from and why because they have had control of my payments through DOE, I am met with "its from the old case before it went to new" and I have to prove I paid. I have been told by CSA that if I don't get the evidence then it will be a visit to the court and an introduction to a large man with leather gloves (bailiff).

I have asked repeatedly how, when they have had control of the account/payments through DOE can there be arrears to which I have been informed "it may have been a clerical/assessment error" and I should ignore all letters of nil arrears and case closure .. this has now been ongoing for 2 years.

where do I stand !!

Quote
Topic starter Posted : 03/07/2014 7:26 pm
(@dadmod4)
Illustrious Member

Get in touch with your MP as fast as possible to get him to raise a complaint. Also, ask the CSA for a breakdown of the arrears - if it goes to court (which I hope for your sake, it does) chances are they can't produce a calculation and you CAN produce letters from them saying that the case is closed and there are no arrears - I can't see a court ruling in their favour at all.

The bailiffs should only get involved if the court orders that you have to pay and your refuse - if the worst comes to the worst, and a court does order against you, then offer to make a schedule of payments - chances are the court would at least allow that. But as I say, I would be surprised if a court ruled against you.

ReplyQuote
Posted : 04/07/2014 11:01 pm
 Mojo
(@Mojo)
Illustrious Member Registered

I agree with actd completely here. I think if it gets to court you have a strong case...but yes definitely go see your MP ASAP.

ReplyQuote
Posted : 05/07/2014 1:05 am
(@Huxley)
Reputable Member Registered

Also read the CSA special payments guide and put a claim in (google it) πŸ™‚

ReplyQuote
Posted : 10/07/2014 2:33 am
DadMod4 and DadMod4 reacted
Share:

Pin It on Pinterest