Welcome to the DAD.Info forum: Important Information – open to read:
Our forum aims to provide support and guidance where it can, however we may not always have the answer. The forum is not moderated 24 hours a day, so If you – or someone you know – are being harmed or in immediate danger of being harmed, call the police on 999.
Alternatively, if you are in crisis, please call Samaritans on 116 123.
If you are worried about you or someone you know is at risk of harm, please click here: How we can help
Hi, my ex has recently got the CSA involved for maintenance payments and am having some real issues with the way they are handling my case.
I lost my job in Feb 2014 and spent most of the year on benefits in the form of housing benefit and job seekers allowance. I also had a part time job for a few months.
When calculating how much i need to pay, the CSA are refusing to take this year into account and want to go back two years to when i was earning £25k PA.
Has anybody else had this problem and is this legal? I could have been a millionaire two years ago!
I am paying maintenance now based on the fact that i am only earning £150 per week and have used the CSA calculator to do this but they won't accept it.
I have appealed but they have not done anything about it
Help!
Hi there
If you have appealed and haven't got anywhere then it might be a good idea to go and see your MP.
As far as I'm aware they should be taking your earnings in the previous 12 months, but I'm not an expert on CHild Maintenance.
Best of luck.
When you say you've appealed, have they given you a decision on the appeal? Did you go through the full appeals process?
https://www.gov.uk/child-maintenance/complaints-and-appeals
I'd certainly look at seeing your MP as suggested above.
Hi, thanks for your reply. I did follow the complaints procedure and even though i did appeal their initial decision they did not accept it.
Since my original message i sent them a letter and proof of earnings from last year along with a letter instructing them that i would take it to tribunal. Today they have called to tell me that now all they want to do is use my current earning!!!! I just need an accountant to do my tax return and send a letter confirming my income.
Hopefully this will now be resolved and if anyone reading this is going through issues with the CSA it is important not give in to them and push for the correct resolution.
thanks for your help
Welcome to the DAD.info forum.
We don’t like to set ‘rules’, but to make sure that you and the other dads are kept safe, we have some requests. When engaging with the forum, please be aware of the following:
- The forum is not moderated 24 hours per day.
- Many of the moderators do so on a voluntary basis. Whilst they may be able to provide some guidance, advice or support, they may not be able to deal with specifics.
- We are not an emergency crisis service so if you or someone else is in immediate danger, please call emergency services.
- If you are concerned about the safety of a child, please click here to find the support you can get for them (link to new page)
- If you are in crisis, please call Samaritans on 116 123. They are open 24 hours a day, 7 days per week.
We hope you find this forum a supportive environment and thank you for joining us.