Welcome to the DAD.Info forum: Important Information – open to read:
Our forum aims to provide support and guidance where it can, however we may not always have the answer. The forum is not moderated 24 hours a day, so If you – or someone you know – are being harmed or in immediate danger of being harmed, call the police on 999.
Alternatively, if you are in crisis, please call Samaritans on 116 123.
If you are worried about you or someone you know is at risk of harm, please click here: How we can help
Hi.
Been paying CSA for a long time and as of March 2017 payments stopped as the child no longer qualified.
I received a letter saying case closed but a month later I received one saying I was in arrears. As I had struggled paying sometimes I wasn't overly suprised.
I started paying off the arrears by Standing Order. One month later I received another letter saying I hadn't been paying and I need to call to sort within 3 days. The letter was sent on a Thursday so I received it Monday after work so I called ASAP on the Tuesday. I was told they were going ahead with a DEO. I explained I had been paying and that I didn't want a DEO. The lady left a note on my case.
Despite my call I received another letter saying the DEO was going ahead. I called again expressing my dismay. They added it to my case. It's been 6 weeks and I still don't know if a DEO has been set up as I don't get paid until next week.
Anyway. Today I received another letter saying the CSA was moving my case CMS. It said I can either pay my arrears in full to CSA or it will transfer to CMS.
Is it really that simple? Will the arrears simply be the responsibility of the CMS? Will the arrears be recalculated?
Will I need to pay my Standing Order to someone else.? Will the DEO assuming it's been set up by the CSA go to the CSA or the CMS?
It's all very confusing.
The CSA will transfer everything to the CMS as far as I am aware. Who was the standing order payable to, I assume directly to your ex? This should be proof that you have been paying off some arrears, ideally it should state "child maintenance" or something similar, but if you didn't set that up like that, if you have proof of the agreement with CSA and you paid that amount starting at that point, I would hope they would take that as proof that you've started paying, Hopefully you can get this across to CMS,
Welcome to the DAD.info forum.
We don’t like to set ‘rules’, but to make sure that you and the other dads are kept safe, we have some requests. When engaging with the forum, please be aware of the following:
- The forum is not moderated 24 hours per day.
- Many of the moderators do so on a voluntary basis. Whilst they may be able to provide some guidance, advice or support, they may not be able to deal with specifics.
- We are not an emergency crisis service so if you or someone else is in immediate danger, please call emergency services.
- If you are concerned about the safety of a child, please click here to find the support you can get for them (link to new page)
- If you are in crisis, please call Samaritans on 116 123. They are open 24 hours a day, 7 days per week.
We hope you find this forum a supportive environment and thank you for joining us.