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[Solved] CMS/CSA Dispute

 
(@phil-p)
Active Member Registered

I have a dispute with the CMS regarding payments they say I owe from back in the CSA days. I was actually overpaying and this was agreed by CSA.

CMS say they only have the balance - not the case notes so can't do anything other than collect the money. I have been told by CMS that I can apply for freedom of information request to get the information but they don't know how I do it! You really couldn't make it up!

I have searched the internet and cant find the relevant forms, or how to request from a now defunct entity. Does anyone have any idea how I request this information?

Any help greatly appreciated.

Phil

Quote
Topic starter Posted : 28/02/2020 12:17 am
(@bill337)
Illustrious Member

hi,

check this link https://www.whatdotheyknow.com/body/csa

there is a blue button: Make a request to this authority

ReplyQuote
Posted : 28/02/2020 1:15 am
 actd
(@actd)
Illustrious Member

Thanks Bill, that's a really useful link 🙂

ReplyQuote
Posted : 28/02/2020 5:24 pm
(@phil-p)
Active Member Registered

Bill

Many thanks for the link, have done a bit of digging and it seems that www.whatdotheyknow.com is quite public. Having said that I read through one of their responses (link below) and it seems I need to make a Right of Access Request not a FoI as advised by CMS.

Thought I would post this in case it helps anyone with the same problem in the future.

https://www.whatdotheyknow.com/request/639918/response/1518616/attach/2/WDTK%20Template%204113.pdf?cookie_passthrough=1

Phil

ReplyQuote
Topic starter Posted : 28/02/2020 7:00 pm
actd and actd reacted
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