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It's a total scam they don't want you to be able to come to an agreement they just want to scam you for every extra penny they can.
Over the 12 or so years my ex and I have been split up she has gone to and from the CSA as and when she feels like it. About three years ago I was made redundant and started doing some contract work so we come to an agreement where I'd pay her direct in to her bank account. About six weeks ago I received a letter saying that I owed nearly £2,000 of arrears but when I rang them up it was to do with the past three years. Five weeks ago I sent them copies of my bank statements proving I've paid far in excess of that figure and today they've finally rang me and said that without my ex ringing them to confirm she's receiving the money they are still going to hit me with a deduction of earnings!!! They even told me to stop paying her which they then backtracked on.
Now I have to go down the road of trying to locate my ex and get hold of her to ring them. Isn't that their job? They'd be quick enough to target me if she got in touch the useless scumbags.
hi bradders
I'm afraid that in your case, it's not really the CSA at fault - they can only act on information they have been given, and they can't backdate to before that information is given. When you came to the private arrangement, your ex should have informed the CSA and asked them to close the case (and if she didn't, you should have informed them about the arrangement and your redundancy and stuck to their calculation until the case was closed). It does sound as though it's more of your ex's fault in this instance.
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