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Hi everyone need some advice
The CMS has contacted me, stating that I owe arrears including a fine fee for missed payments on collect and go. However, I have been making direct payments to my childs mum each month, even more than I would probably need to do because I’ve been in and out of work since Covid.
ive got bank statements that show these payments, but the CMS isn’t acknowledging them as part of my maintenance contributions.
I’m not sure how to proceed. I didn’t realise until more recently I was on the collect and go service but My child’s mum has been getting money from me. When I’ve told her what’s happening with cms shes told me to sort it out with them and I should’ve paid through them too so I still have to pay via cms?
Can I fight these arrears if I show proof of my payment?
hi,
I recommend you join this support group for paying parents, very useful:
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