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I’m a paying parent placed on DEP after some disagreement in relation to amounts owed due to a break down in relations.
what is the process the CSA follow prior to enforcing DEO i.e letter & texts because I’ve actually only received one text and nothing else other than to tell me they’ll place me on DEO. I have the online account and receive emails whenever they write to me ao haven’t missed any written correspondence in relation to arrears. Here’s what the text said”:
The receiving parent has not received your child maintenance payment. To avoid moving to Collect & Pay which costs 20% extra, you will need to urgently provide evidence that your payments were made in full and on time. Log into removed link and click 'View requests'.”
hi,
they have sped up enforcement, some parents get notified, others don't and got surprised when they saw deductions on their payslip. they have gone paperless, so all info should be in your CMS account.